With Engage it’s simple to set up and deploy an interactive voice solution. Using a browser-based, point-and-click control console, a voice application can be set up in just a few minutes - without any programming. Using Engage, there is no longer a need for other departments to program the application or to make ongoing changes. From assigning a toll-free number to creating open hours, menus, greetings, and prompts, organizations use Engage to speed up time to market, minimize response time to new programs and implement common changes quickly and efficiently.
Engage also makes it easy to refine the application setup in real-time, making changes “on-the-fly” with just a few clicks. Testing new concepts, revised menuing, new prompts, or call flows is simple and allows same-day testing and results, greatly reducing risk and processing time.